The Beautiful Woodland Bell Tent

Before you join us please read this important information and email us to confirm you have read this info and you understand that by booking you have entered into a binding contract with us which is enclosed in this information. We have created this to give you and The Woodland Retreat clarity and understanding for both parties. Without an email confirmation from you stating you have read and understood these conditions, we are unable to hold your booking.

When booking accommodation with The Woodland Retreat, The Plantation you are agreeing to enter into a binding contract with us.

References to ‘us’ and ‘we’ in these Conditions relate to The Woodland Retreat, The Plantation and references to ‘you’ or ‘your’ relate to the person making the booking and all members of that person’s party. When we email confirmation of a reservation to you, we enter into a contract with you, which is subject to these Booking Conditions.

The Woodland Retreat, The Plantation, Maitri Clare Matthews accepts no liability for loss or damage to possessions and/or death or personal injury. In making this booking you are accepting full responsibility for yourself, you’re booking party, your children and you are agreeing to abide by our Terms and Conditions, a copy of this can be found on www.thewoodlandretreat.com website.

All cars, vehicles, motorbikes, bikes or other vehicles are parked at their owner’s risk. The Woodland Retreat, The Plantation, Maitri Clare Matthews accepts no liability for loss or damage to cars, vehicles, motorbikes, bikes or other vehicles. There are details on where you must park your vehicle on the website which you must read and understand before you come so you know exactly where you are going. We cannot guarantee someone will be here to show you where to park.

Travel Insurance

We recommend insurance to cover cancellation, loss, damage or injury. As a small business, we are not able to act as your insurers and re-arrange your stay due to your changes in personal circumstances.

Pets

We regret that pets are not permitted at The Woodland Retreat.

Arrival and Departure

Arrival time for The Bell Tent is between 16.00 and 20.00. The Bell Tent must be vacated by 11:00 am. Alternative times can occasionally be arranged on request via the office.  Please let us know if you expect to arrive late or are delayed. If you do not contact us and you have not arrived by noon on the day following the booking start date we will treat you’re booking as having been cancelled by you and you will not be entitled to any refund. We would like to greet you so we can meet you and show you around. Please let us know the time you will arrive so we can make sure we are here. If you arrive and we are not here we will contact you to make a time when we can meet. Please send us a text on 07584438009 just saying that you have booked the bell tent and you would like to arrange to meet us.

Noise Policy and Behaviour

We operate small scale quiet, relaxed and laid back retreat. All electronic music and percussion instruments of any kind are not aloud. Loud noise doesn’t fit into the vibe of communal area. Here at The Woodland Retreat there are permanent residents so we like to keep noise pollution to a minimum. We ask that those staying in the bell tent please respect fellow residents and our local neighbors. There is a LOW NOISE POLICY from 21.00 around the site.

We reserve the right to remove any campers who act inappropriately or do not follow our noise guidelines. We offer a low alcohol consumption space and vegetarian site. If you are going to drink alcohol, please keep this to a minimum and in your bell tent not in the communal areas on the site.

Your safety

The Woodland Retreat site landscape include some slopes, rough terrain, trees, brambles and other natural hazards. Depending on the weather, conditions can be cold, wet, slippery or hot, dry and brittle. We trust that you appreciate we can take no responsibility for the weather conditions at the time of your visit. We recommend that you come prepared with suitable clothing and footwear, so that you can enjoy the charm of the natural environment in all its diversity. Adults are responsible for ensuring their own safety and the safety of any children in their care. You must also expect that at certain times of the year creatures such as wasps, mice, spiders, mosquitoes or ants may enter your bell tent. You are not permitted to walk freely in the woods due to health and safety reasons. Please stick to the communal ‘safe zones’ on the map provided.

By booking with The Woodland Retreat you are acknowledging that you are aware of the risks, hazards and dangers of entering the woodland.

The Woodland Retreat reserves the right to close the retreat in extreme or dangerous weather conditions. The decision to do this is entirely at our discretion. If this does happen and it is in the night you will be asked to take you’re bedding and sleep in the main Shala building.

Our site is adjoining to neighbors. Please do not enter onto their land.

The use of gas cookers, gas heaters or naked flames is not allowed at any time in any of our bell tent whilst on the site due to fire and carbon monoxide poisoning. All cooking is to be taken place in the camping utility pod.

You are welcome to cook on the camp fire but you will not be able to light a camp fire until you have spoken to the site manager and instructions have been given and approved. If you use a disposable bbq we ask you place it inside the camp fire (outlined by fire bricks). Once it has cooled down we ask you to put it in bin provided and take the rubbish home with you.

Please do not climb around the outside of the bell tent, there are two plant pots to stop people walking around the outside of the decking area where there are hazards. Decking may be slippery in wet conditions please take care.

Fire Safety Policy

It is your responsibility to read the fire safety procedures written in the folder provided in your tent, so you know what to do in the event of a fire. It is your responsibility to remove yourself and keep yourself safe. There is to be no naked flames in the bell tent or in any indoor spaces. Please be aware the woodland floor can easily set alight in dry conditions. Please ensure you put your fire out before you sleep with water from the bucket provided. In event of a fire please dial 999 address is The Plantation Ashlake Copse Road Fishbourne PO334EY. Please read the safety card provided in your tent and in the camping utility pod

The Car Parking places

There is one car parking bay for your Bell Tent, you may only bring one car. A map on how to get here and where to park your car is attached and on the website. Please only stick to your allocated parking slot and the road allocated for your use. Please do not park anywhere else of the site. The main through road must remain unblocked at all times as this is an emergency exit. There is no space for other vehicles on site so any visiting guests will have to find alternatively parking.  All cars, vehicles, motorbikes, bikes or other vehicles are parked at their owner’s risk. The Woodland Retreat accepts no liability for loss or damage to cars, vehicles, motorbikes, bikes or other vehicles.

Camping Utility Pod

This space has everything you need to cook and keep clean including a washing machine.  In the pod, there is a folder please ensure you read its contents for your safety. All instruction manuals can be found in there too.

Cleaning Policy

We ask that you leave your Bell Tent in a clean and tidy state upon your departure. Please leave the camping utility pod clean as you found it and ensure you take any left-over food home with you. It is a condition of your stay that you wash all cooking equipment and dishes used during your stay and you leave things as you found them. We ask that you take your shoes off when going inside the bell tent and in the Camping Utility pod so you may want to bring some indoor shoes/slippers/warm socks and slip on shoes so you can easily take of shoes when going in and out of spaces. Thank you for your co-operation

Bedding and towels

In the bell tent we provide one double bed and two single beds with bedding and towels for 4 people. The double bed will be made up but the other beds will not be made. All bedding and the extra two towels can be located in the wooden chest in the bell tent for you to make up the beds you require yourself. It would be so helpful if you would kindly leave all used bedding and towels in the washing machine in the camping utility pod when you leave.

Rubbish Policy

At the Woodland Retreat, we have limited rubbish collection, so like many campsites we ask you to take home your rubbish with you. A large rubbish bin is supplied with the bell tent, but you must remove your rubbish with you upon departure. Your food waste can go in the green caddy provided in the Camping utility pod provided this is not meat and we do operate a vegetarian site so no meat is to be consumed on site.

Energy consumption

Please be mindful about how much energy and water you are using. Please of course make sure you are warm and have everything you need but please be aware to help save our planet and be mindful about energy consumption. We get our energy from a sustainable electric company and we are mindful about how much we use here.

 

Additional Day Guests

With prior approval, it may be possible for additional guests beyond to visit the site between 10am and 10pm.  Please do talk to us about this first as parking is limited.

The Warden

There is a full-time warden at the Retreat onsite.We ask for you and your guests to co-operate with our wardens. Please assist us be listening and adhering to the warden’s instructions, directions and requests. It is a condition of your booking that you agree to follow the directions of our wardens and staff.

 

Smoking

No smoking is allowed inside the bell tent or within The Woodland retreat facilities or on site. Please go of site if you wish to smoke.

Alcohol

We offer an opportunity to rest from drinking alcohol however if you do wish to consume alcohol please keep this to your bell tent and not in communal areas such as the camping utility pod or any classes or workshops you may join.

General Agreements.

1    You agree to look after the Bell Tent. This means you must keep all furniture, fittings and effects, (inside or outside) in the same state of repair and condition as at the start of your booking, and you agree to leave it clean and tidy. If you break these conditions, we may make an additional cleaning charge and/or make a claim against you for repair or loss as a result of damage caused.

2    You are expected to show due consideration for other people, including other guests, local residents and our staff. If you abuse the property or display dangerous or offensive behavior towards the staff, landowners or any third party, we may refuse to allow you access to the Bell Tent and property or ask you to leave before the end of the holiday. If this happens we will treat you’re booking, as if it has been cancelled by you and you will not be entitled to any refund.

3    You are in a natural environment and as such you agree to respect all local flora and fauna. Any damage, willful or negligent, will be taken seriously and may result in you and your party being requested to leave the campsite. In such cases, we will treat you’re booking as having been cancelled by you and you will not be entitled to any refund.

4    You must allow us access to the Bell Tent at any reasonable time during your stay.

5    The number of people using the Bell Tent may not exceed the number agreed when booking.

Firewood

You must supply your own firewood. You must not collect firewood from the woodland area. Fallen dead wood provides a natural habitat for many creatures. Please use only firewood brought by you onto site or as directed by our staff.

Special Requests

If you have special requests or needs, you are responsible for telling us at the time of booking.  If you have a disability that may affect your stay at The Woodland Retreat, please tell us before we confirm your booking.  We will do our best to accommodate you but will let you know if we are not able to meet your needs.

WE SUPPORT THE COUNTRYSIDE CODE and ask all our guests to do the same.

Code for the public

Respect other people

  • Consider the local community and other people enjoying the outdoors
  • Leave gates and property as you find them and follow paths unless wider access is available

Protect the natural environment

  • Leave no trace of your visit and take your litter home
  • Keep dogs under effective control (dogs and pets are not allowed on our retreat site)

Enjoy the outdoors

  • Plan ahead and be prepared
  • Follow advice and local signs

Your Happiness and Satisfaction!

It makes us happy if you enjoy your stay with us!  If you have any problems during your stay, please let the wardens know immediately so we can try and sort them out while you are here. If you have any complaints thereafter, please address them to

Maitri, The Woodland Retreat, The Plantation Ashlake Copse Road, Fishbourne Isle Of Wight PO334EY.

 

The Woodland Retreat or their staff shall not be liable for any loss or damage to visitor’s property, however caused. We accept no liability for injury or death sustained to any party whilst on our retreat site.

 

 

LOVE OUR WOODS – PLEASE LEAVE NO TRACE 

 

 Some Handy tips to help you enjoy your stay in the Woodland Bell Tent

 

What you will need to bring:

A torch, wellies and wet weather gear (if weather is bad) mostiqoue repelent, slippers or socks for indoor use (it is one of our policies to have shoes of in indoor spaces), all your food, eco washing up liquid, washing machine poder, other cleaning products such as body wash etc must be eco friendly. Your device chargers, hair dryers, etc.

What we provide: Toilet paper, hand soap, shampoo, iron, ironing board, clothes dryer, cleaning equipment, towels, bedding.

 

Travel:

  • Ferries Wightlink is 5 minutes from the retreat check out all info at

www.wightlink.co.uk

Map: How to find us.  Please go down Ashlake Copse Lane, keep going past the private signs until you reach the footpath and then turn left, keep going and you will see your parking spot parked on map and it will be sign posted. Please keep to 5MPH speed limit because of children who may be playing, adults and the nature.

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